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Aug. 21st, 2014

Roy sigh


(no subject)

Sadly my tales of woe at the DIY shop are coming to an end as the store is closing down, but it seems that customers will suck right until the end. For every comment from a customer wishing us well we get one like "so I hear you've got a big sale coming up hurr hurr hurr," and then they seemed baffled at the fact that saying that to one of the 40 people who are being made redundant might actually upset them.

However this woman I served this morning wins the prize for least sensitive customer ever. She asked me if I knew what store was taking over the building when we left, and when I told her she said "brilliant! I love that store! I can't wait for it to open! When did you say you were closing again?"

Even if that was what you personally thought why on earth would you say it to one of the people who are losing their job because of it and are desperately worried about their future? Honestly, whatever my next job is, I hope it doesn't involve customer service.

Jun. 9th, 2014


stupid people should NOT get pets

Now, I'm not sure of exactly what happened. I can only go on what the ladies told me, and what they told the other ladies who work the front counter.
Lady came in, wanting an older cat who would be a companion for her elderly cat. No problem, I did have one. Now, our Vet had checked this cat. Certainly, I've never seen anything wrong with him. He did do this funny thing with his mouth, kinda moving it like someone put peanut butter on his gums. As far we we could tell, he was fine. Lady adopted him, took him home.
Forward to this afternoon, she comes in, very upset telling the ladies at the counter that the cat had died, and her vet said the cat had been deathly ill. When I went out, she said she had given him his shots, then he had a seizure. We do give people a full listing of what we have done to each animal...and when. He was NOT due for any boosters on anything.
Lady then decided (much against my own judgement, but then....the ladies at the counter had only her vet story) to take another cat. We are waiting, with hopes and prayers, that THIS cat doesn't die, isn't returned deathly ill....or given something she does not need.

I did manage to keep lady with small children from adopting the exact WRONG cat. She was looking at the very cat who would be guaranteed to put deep scratches into the first person who touched her wrong. Instead, she took the older, much more laid back, and much bigger cat.

Still....we give people the vaccination and meds list for a reason. You then go to your vet, and he/she decides what is needed, based on what the cat has already had. Already had the three in one? They don't need it. Oh...and please...never ever ever ever give a cat flea meds that is actually for a dog. That will throw them into a seizure too.
Roy sigh


Ha ha ha

A customer came storming up to me, slammed his customer order paperwork down on the desk in front of me and pointed at it aggressively.

"What colour kitchen does it say I've ordered?"

I looked at it and answered. "White?"

"Well it came today and all the units are blue!"

"Blue? We don't make blue kitchens - did you take all the protective wrappings off?"

"I don't need to take the wrapping off! I can see through them perfectly well and the units are blue! You've sent me someone else's kitchen!"

"Sir, the protective wrapping *is* blue."

The customer snatched up is order and left without saying anything else.

May. 23rd, 2014


No, we cannot.....

To all the lovely people who keep calling and calling and calling....and calling.
We cannot take your 14 kittens and just 'put them in your kitten room, isn't that what its for?' By regulation, we can only put 12 kittens in there. Now, if things were a bit different, I would have said, (since these kittens are, according to the lady, over eight weeks old) sure, and then put two into a cage. (although we CAN stretch the amount of kittens, to a point) However...currently, we have a feral mom cat and her three kittens in there. While I can change their litter box, get almost close enough to touch them, and more or less keep things clean, there is no way I can pick Mama up, put her and babies into a cage. I don't like bleeding.
Currently we are FULL on cats. While I don't have a lot out in front (our vet has been on vacation for a couple weeks, and we got in a busload of kittens and cats) all cages are full. In fact, I've got one in a kennel crate. Actually, I'm keeping him there, cause he's been badly injured, and the vet we took him to couldn't do much for him. I just feel he needs to be in a smaller space.
Anyone need a guinea pig? This was a funny one, actually. Lady calls up, says she has a hamster that she needs to get rid of. Ok....well, we did get someone donating a very nice hamster or mouse set up, so we have a spot for said hamster. Or, we did, until they brought it in. Either this hamster is on major steroids, or its a guinea pig. I'm going with the pig. Nice enough little animal, but no way would it fit in the hamster cage. Poor thing is in a dog carrier. I'm hoping we can find something better. We do have that cage we had for those rats we had.
People, do me a favor and do NOT pick up stray litters of groundhogs, bunnies, squirrels, birds or whatever. Basically, if its a wild animal, we don't need it. Mama is around somewhere, leave the babies be. Yes, I can understand wanting to 'help' every animal you see. We don't need to become a zoo.


May. 22nd, 2014



(no subject)

I called a patient to tell him the results of a test he'd had done were in. His wife answered. I explained why I was calling--that the patient should make an appointment next week. The wife said, "I'll get him, you tell him."

A few seconds later, the patient picked up the phone. He seemed to listen to me, but when I asked when he'd like to make an appointment, he said, "I can't hear. I'll get my wife." *repeated head-desk*

May. 18th, 2014

Roy sigh


So this conversation happened.

Customer: what lightbulb do I need for this light.
Me: A small screw cap.
Customer: How do you know? I can never tell which one I need.
Me: *talks about lightbulbs for a bit*
Customer: Great, thanks! Now I'll never be in the dark again!
Me: *laughs* I suppose not!
Customer: *angrily* What, do you think it's funny that I didn't know? We didn't all graduate from lightbulb school! And you can't be that smart either if you are working here and not in NASA!
Me: Excuse me. I thought you were making a joke.
Customer: Why would you assume that?!
Me: Because we were talking about lightbulbs and you said you would never be in the dark again...?
Customer: *thinks about it for a second* Oh yeah! That was pretty funny!
Me: ...

May. 2nd, 2014


(no subject)

I run a video game console arcade for a living. We have Xbox Ones, PS4s, Nintendo WiiU's... and we are located at the biggest mall in my area. So, needless to say, our customers mostly consist of college aged guys and middle school kids who come in to chill after work or school. Sometimes, though, our customers are small children, accompanied by their clueless parents.

Yesterday an old woman came into my arcade and complained that she couldn't find us (we just recently moved here from a different mall). I chuckled and told her, "Yeah, ever since we moved, everyone has been telling us that it took them a while to find our new location."

She looks flustered still, and says to me, "Yeah, well your website still says you're at the other mall!!"

I specifically remember changing the website and Facebook page as soon as we moved, so my heart sank when I heard her say this. Did I really forget to change the address on our website?! So, right in front of her, I pull up the website.

The website clearly has our new address on it. So does our Facebook.

So I show it to her, to prove that she must have been mistaken. And yet she persists, "No! When I checked it earlier today, it said you were at the other mall! Something must be wrong with your internet!!!"



Apr. 29th, 2014


Some people won't learn

Here at our wee little humane society, I do feel like sometimes, I'm in the movie Groundhog Day. Without the ability to change things, get money, play with a groundhog or talk to whats his name who was in the movie. I feel this way because...
We seem to have people, nearly every week calling us up because 'I found a litter of kittens near the road, so Mama must be dead, I picked them up, and I'm bringing them to you' a moments pause...'do you have a mama cat who can feed them?' Gee, thanks for asking, no we don't, let us call up our few kitten fosters and see if anyone can take them. Our Vet already has six.

'we adopted this dog/cat/werewolf/vampire/alien being, but it bit one of us, it didn't hurt, and no blood, but we are bringing it back, cause we think it might be vicious' Ever hear of play or fear biting? Oh..and sorry, but ALL cats play is hunting. (another reason they want to bring back that cat...he 'play hunts')

No, you may NOT go into my Isolation room. None of the cats there are ready for adoption, we don't have 'exactly' what you want back there. I have one who came back from the adoption center with bald spots, two ferals, (and guess what, she wants a long haired feral, long haired) yes, one kitten, two pregnant, and some others. None, as I said are ready for adoption. Believe me, they don't need a bunch of people staring at them.

My last complaint, at least for now....people, if you are wanting to pet a cat, please, after you do so, MAKE SURE THE DAMNED CAGE DOOR IS SHUT AND USE HAND SANITIZER BEFORE GOING TO THE NEXT CAT. We have more bottles of the damn stuff than you can shake a dozen sticks at, I make sure to have at least ten sitting around at all times. Please to be using it, and don't let all the cats out. Some of them do NOT like other cats.
Roy sigh


Just No

We have a few inflated but not filled paddling pools at the front of the store. I was filling up the stock next to them with another female colleague when a man came up to us and said:

"Do you know what would get these to sell? Filling them up with water and putting you girls in bikinis."

We both made polite responces that didn't acknowledge what he had said, then he added;

"Could you both get in and kneel down so I can take a photo of you?"

When we refused he laughed and said "what's the problem? It's not like I asked you to take your shirts off! But if you want to I won't say no!"

At this point we asked the manager to get him to leave. What a creep.

Apr. 28th, 2014



(no subject)

I just called a patient to ask whether he was still coming to his 2.45 appointment or if he wanted to reschedule. He told me, "It's not 2.45 yet, so technically I'm not late."

It was 5 to 3 you botulised tin can.

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