You are viewing customerssuck

Previous 10

Mar. 13th, 2015


mikadosok

Well....we tried

Ok, so at the Humane Society, I've got a cat. (ok, ok, as of leaving, I had 23) Anyway, this cat, he's big, he's not afraid of showing that he's not happy about stuff. Mostly like kids. He was adopted, brought back (always bad, cause that messes them up) then adopted again, and brought back (this time for biting a kid...not hard enough, but Mommy got all upset cause her lil precious baby MIGHT get hurt...yeah, keep pulling a cats tail, you WILL) So...I've gotten him calmed down, about as friendly as I can get him. Showing him lots of love and cuddles. Guy comes in, with four year old, sucking on a pacifier. (the kid, not the guy)
He's looking for a cat. Well, we don't have a HUGE selection, but here is what we have. Two pretty friendly kittens, one very sweet, but long haired cat, one pretty bobtail, and a super sweet friendly orange tabby...and other BIG cat. This guy decides big cat is JUST what he needs....then hits me with he's got two other cats. This cat does NOT like other animals. He's got the four year old...the sign on the cage says 'no children under ten' I tell him cat's history...cat WILL bite or scratch children.
He still wants cat...and asks if we give vouchers for declawing. After I explain that we do not, and do not advocate such...also go back to explaining (and showing) that cat does NOT like other cats, especially kittens...and he can be fairly mean.
Guy leaves, after saying he'll think about it, but probably will be back to adopt cat.
I dread to think of what will happen.

Mar. 1st, 2015

eyespy

arileo

(no subject)

Had an oh so charming encounter with a special snowflake yesterday. Read more...Collapse )

Feb. 14th, 2015


mikadosok

(no subject)

This is one of those 'should I laugh until I cry, go pound someone into the ground or both' situations.
Our little Humane Society is being sued.

The story behind this...one of my co workers sisters decided she was above and beyond the rules, so went INTO kennels. (a huge no no and HELL no) In doing so, she went into kennels that are not even where she was supposed to BE, like back in ISOLATION where sick puppies were. Like that one group with parvo. After (which really ticked everyone off) she went into kennels with more puppies, which, of course, spread the parvo killed at least 15 puppies, and now she wants to adopt the one remaining puppy.

We are not letting her, since she killed all those puppies. (we do have proof that she went into the 'staff only' area, and into the kennel itself...our kennel workers save those until last, then the guys working in the ISO's go home...so as not to contaminate the rest of the shelter)

So...we get a letter from a lawyer that she is sueing us to get the puppy.

Bad enough the whole family is a pile of nutcases, we are trying to make her brother quit (we believe he's behind the theft of shelter keys, but cannot prove it...or he'd be out on his ass) He won't be working up front anymore, that is the one thing the two ladies at the desk are adamant about.

Jan. 22nd, 2015


mikadosok

Shelter hours.....once again

Dearest people. We have our hours listed on our door, on our webpage, our facebook page and will happily tell you the hours we are open when you call. Why then, do you INSIST that we are open 'because there are people in the building'

We have a few new rules. Ok, actually OLD rules that are being stringently enforced. USE HAND SANITIZER BETWEEN ANIMALS. No, we are NOT saying you are a bunch of disease ridden filthy bums, we are saying that if you touch the kitten with the sniffles, then touch the cats around her, THEY will probably get sniffles as well.
DO NOT GO INTO DOG KENNELS. Yes, I know, puppies and kittens, OMG MUST GO INTO KITTEN ROOM OR PUPPY KENNEL AND PLAY WITH BABIES. No longer, sorry. Stay the hell OUT of the dog kennels. You don't know if that dog is shy, friendly, or the kind who doesn't like certain people. We had one dog, loved everyone....except brunettes. For some reason, this dog attacked people with dark brown hair. Yet, even WITH that warning, people, with dark brown hair wanted to go into his kennel.
Ok, the kitten room. People....think for a moment. We are a HUMANE SOCIETY. We are in the business of ADOPTING OUT HEALTHY PETS. If you've been playing with the animals up front, then go into the kitten room, you're taking germs in there. So...unless you are a serious adopter, forget it. Watch from the outside. Oh..and stay OUT of ISOLATION. Or else.

There is no reason to go into a door marked STAFF ONLY. Even if you see our Vet taking a dog or cat in there...stay out. That is her surgery.

Nov. 25th, 2014


2angry2live

HA! Finally!

I recently started a new job. Carpet and fine area rugs. Decent gig, commission, etc. Anyway, at one of my previous jobs, I worked at a video store. A certain customer came in and had about $40 in late/ rewind fees. I made her aware of this when she asked , and then went back about my other duties. Said customer almost immediately went to another clerk and told him I had agreed to waive all the fees. Clerk did so without consulting me, thus allowing her to skate.

So...cue 2014:

A woman comes in on Friday, buys a $500 Persian 8 x 11. She and her Locally Prominent Dentist husband come in bright and early Saturday morning to return the rug. They had taken it home, laid it down, had A Function, and returned it DIRTY. When confronted with the restock fee, he tried to throw his weight around and say that he had never been apprised of said fee. Unfortunately for him, we had her signature on the sales invoice, including her initial on the clause apprising her of the fee. We have customers initial AND sign the restock fee clause to prevent chicanery such as this. So, after almost 20 years, I get to see a bad customer get their comeuppance. These people are millionaires, and he has such a practice that his name is almost instantly known in the community, and yet they roll around doing people out of money. I guess they just finally tried to cheat a guy who could literally buy them 500 or 600 times over...

Aug. 31st, 2014


mikadosok

Sick animals go to the VET, not to a humane society

This goes out to the two people who dumped animals on us. In this case, two cats.
One is a lovely grey and white, declawed neutered male. FOURTEEN YEARS OLD. Seems the cat was using this mans briefcase to pee in. So...instead of putting up the briefcase, or trying to find out if cat was ill, he dumped him. Our vet checked him over, gave him some antibiotics, and he's just fine now. Oh, hisses a bit, now and then and isn't happy about being in a cage (would YOU be?) I should be able to get handsome boy out. Just hope we can get him adopted. Elderly cats are a challenge to get adopted. Our one adopter who does get elderlies is full. (and has at least two who are in their 20's)

Second person comes in after we closed. I was not there, but I got chapter and verse on this 'lady' Seems she found a kitten. Said kitten was injured, and the ladies at the desk were trying to get her to take the poor baby to a vet. Nope...nothing doing, wasn't her kitten, she 'found' it, wasn't going to spend money on it (forget about a donation for upkeep) didn't care we didn't have a vet at the time (our vet is part time, teaches school other days) Lady was also telling them she would 'dump it on the floor and walk out, and if we let it die, she would tell everyone how bad we are' Ended up with one of the desk ladies grabbing the kitten, putting it into a carrier for the night with soft blankets, food and water. Kitten was still alive, so it is now in a cage, with soft food, water, litter box and blanket. No name yet, as far as I know, since we didn't want to check for sex. Which, if kitten is still alive, I shall do, then check over to see just what injuries it does have. Honestly? the poor baby looked like a dog had attacked it.
I have my theories on this, but...as I said, I only heard about what happened.

Finally....people who wish to adopt....we do our damndest to make sure any animal up for adoption is healthy. All shots are up to date and the animal is fixed. (by MO law, any animal for adoption MUST be fixed) If we tell you 'that cat/kitten/dog/puppy is sick, on meds and we cannot adopt out until we are sure it is healthy, please don't scream or cry or pinch your kids so THEY cry. If you have other animals, they don't need to be exposed to disease. You also don't need to vaccinate the animal as soon as they get home...look, here is the meds list. This is everything we've given that animal since it came to us. Every dose of strongid, frontline, any time we gave out mass dosage of drontal or convenia. Every vaccination. Oh...and just because you see a vaccine down at the home and farm store that says 'five way protection' doesn't mean it is for cats. In fact, that WILL kill them, as will many other dog type meds that you get over the counter.

Sighs...extreme hot weather, which ramps up deadly viral disease, parvo in puppies and just being a very tired new grandma....which reminds me
People...I put up that birth announcement of my just born granddaughter because I wanted to, and because I like to post things on the backs of those two cages. I'm sorry you don't approve of her name, or the fact I put she was, in fact, born by c-section. First, her parents chose that name, considering my daughter was considering Vulcan names....I'll take Harlee anyday. Oh, and the picture of my daughter and baby? She isn't exposing anything, she had just finished feeding the baby, so yes, her hospital gown wasn't drawn up tight around her neck. Deal with it. Really...people DO complain over the silliest things.


And....an update on those two cats. The elderly one was diagnosed by OUR Vet as having extreme UTI, so had to be put to sleep....Rest In Peace my sweet Toby...I hope to see you beyond the Rainbow Bridge in the Summerland.
As to the kitten, now named Caryo, she is well, nowhere NEAR as bad as we had thought, very pretty and very active. She'll be fixed, and with her looks, adopted soon.

Aug. 30th, 2014


quamp

Copy Center suckage

Okay, after a long absence here, I have returned to relay a tale of suckage from a customer. I'm in an Office Depot to make a bunch of photocopies. There are only two copiers in the place, right next to each other. One is color, the other is black and white. Sucky customer is using the black and white, and I need color copies. I go up to the color machine and start to use it. Sucky customer then stops me, accusing me of being overly insensitive to him. "You weren't using this copier, I don't see -" I started. Sucky customer cuts me off and goes on a long, loud rant about how uncaring I was. He then tells me "The world does not revolve around you, young man!" I respond to him: "First, I'm over 40, and second, I know the world doesn't revolve around me. It doesn't revolve around you either." At this point a store clerk comes up to us and asks if there is a problem. Sucky says "YOU SHOULD THROW THIS GUY OUT BECAUSE HE'S BEING RUDE!!!" I then tried to explain what had happened to the clerk. Naturally, sucky kept interrupting me about how rude I've been. The clerk asked both of us to calm down. Sucky, of course, would not calm down. He then gathered his stuff up and shouted: "YOU TWO ARE FREAKIN' IDIOTS!!! I'M GOING SOMEWHERE WHERE PEOPLE AREN'T SO FREAKIN' RUDE ALL THE TIME!!!!"
I fail to see how using a copy machine that nobody else was using at the time was rude.

Aug. 21st, 2014

Roy sigh

seren_bach

(no subject)

Sadly my tales of woe at the DIY shop are coming to an end as the store is closing down, but it seems that customers will suck right until the end. For every comment from a customer wishing us well we get one like "so I hear you've got a big sale coming up hurr hurr hurr," and then they seemed baffled at the fact that saying that to one of the 40 people who are being made redundant might actually upset them.

However this woman I served this morning wins the prize for least sensitive customer ever. She asked me if I knew what store was taking over the building when we left, and when I told her she said "brilliant! I love that store! I can't wait for it to open! When did you say you were closing again?"

Even if that was what you personally thought why on earth would you say it to one of the people who are losing their job because of it and are desperately worried about their future? Honestly, whatever my next job is, I hope it doesn't involve customer service.

Jun. 9th, 2014


mikadosok

stupid people should NOT get pets

Now, I'm not sure of exactly what happened. I can only go on what the ladies told me, and what they told the other ladies who work the front counter.
Lady came in, wanting an older cat who would be a companion for her elderly cat. No problem, I did have one. Now, our Vet had checked this cat. Certainly, I've never seen anything wrong with him. He did do this funny thing with his mouth, kinda moving it like someone put peanut butter on his gums. As far we we could tell, he was fine. Lady adopted him, took him home.
Forward to this afternoon, she comes in, very upset telling the ladies at the counter that the cat had died, and her vet said the cat had been deathly ill. When I went out, she said she had given him his shots, then he had a seizure. We do give people a full listing of what we have done to each animal...and when. He was NOT due for any boosters on anything.
Lady then decided (much against my own judgement, but then....the ladies at the counter had only her vet story) to take another cat. We are waiting, with hopes and prayers, that THIS cat doesn't die, isn't returned deathly ill....or given something she does not need.

I did manage to keep lady with small children from adopting the exact WRONG cat. She was looking at the very cat who would be guaranteed to put deep scratches into the first person who touched her wrong. Instead, she took the older, much more laid back, and much bigger cat.

Still....we give people the vaccination and meds list for a reason. You then go to your vet, and he/she decides what is needed, based on what the cat has already had. Already had the three in one? They don't need it. Oh...and please...never ever ever ever give a cat flea meds that is actually for a dog. That will throw them into a seizure too.
Roy sigh

seren_bach

Ha ha ha

A customer came storming up to me, slammed his customer order paperwork down on the desk in front of me and pointed at it aggressively.

"What colour kitchen does it say I've ordered?"

I looked at it and answered. "White?"

"Well it came today and all the units are blue!"

"Blue? We don't make blue kitchens - did you take all the protective wrappings off?"

"I don't need to take the wrapping off! I can see through them perfectly well and the units are blue! You've sent me someone else's kitchen!"

"Sir, the protective wrapping *is* blue."

The customer snatched up is order and left without saying anything else.

Previous 10

March 2015

S M T W T F S
1234567
891011121314
15161718192021
22232425262728
293031    

Tags

Syndicate

RSS Atom
Powered by LiveJournal.com